Refund policy

RETURN & REFUND POLICY

We accept returns and exchanges within 30 days of delivery.

Eligibility: items must be unworn beyond trying on, clean, and with straps intact. Costumes showing signs of extended wear cannot be accepted.

How to return: email skintifikproducts@gmail.com with your order number and whether you would like a refund or an exchange. We reply within one business day with a prepaid return label.

Refunds are issued to the original payment method within 5 business days of the return arriving at our warehouse. Shipping was free, so the full purchase price is refunded. Exchanges ship as soon as the return is scanned in.

Damaged, defective or incorrect items: contact us with a photo within 7 days of delivery and we will send a replacement at no cost; you do not need to return the original.

Late or missing refunds: allow up to 10 business days for your bank to post the credit. If it still has not arrived, contact us and we will trace it.